"New Born Down" values your personal information and complies with the "Act On Promotion Of Information And Communications Network Utilization And Information Protection."

Through the privacy policy, we inform you of the purpose and the method of using the personal information you provide. We also inform you what measures are taken to protect personal information.

If we revise the privacy policy, we will announce the policy through our website or notice individually.

This policy takes effect as from July 3rd, 2023.

1. Items of Personal Information to be Collected

We collect the following personal information for customer service.

Contact Us Online
- Information we collect: name, contact information, e-mail, inquiry details, and others

2. Purpose of Collecting and Using Personal Information

We use the personal information for the following purposes. Delivering on our service, and inquiring or making response for our service

3. Retention and Period of Use of Personal Information

In principle, the information is deleted without delay after the purpose of collecting and using personal information is met. However, if it is necessary to preserve the information in accordance with the provisions of the relevant laws, we keep the information for a certain period of time prescribed by the relevant laws as follows.

Things We Retain and The Legal Basis of Retaining Payment History

• - Period for preserving records on withdrawal of contracts or subscriptions: 3 years
• - Records of contracts and subscriptions withdrawal: 5 years (Basing on the Act on the Consumer Protection in Electronic Commerce)
• - Records on payments and supply of goods: 5 years (Basing on the Act on the Consumer Protection in Electronic Commerce)
• - Records of consumer complaints or handling disputes : 3 years (Basing on the Act on the Consumer Protection in Electronic Commerce)

4. Procedure and Method for Deleting Personal Information

In principle, we delete the information without delay after the purpose of collecting and using personal information is met. The procedure and method of deleting personal information are as follows.

Procedure
The information you gave for signing up for a membership is transferred to a separate DB after the purpose is met (if the information is written on paper, it is transferred to a separate document box) and is deleted after being stored for a certain period of time in accordance with the internal policy and other relevant laws (refer to the Article 3, Retention and Period of Use of Personal Information).

Personal information transferred to a separate DB shall not be used for any purpose other than to be retained unless law requires the information.

Method
Personal information stored in the form of electronic files is deleted by a technical method that does not allow the record to be restored.

5. Providing Personal Information

In principle, we do not provide the users' personal information to others. However, there are exceptions in the following cases.
If users agree in advance

Where it is in accordance with the provisions of laws

Where a request is made by an investigative agency following the procedures and methods stipulated by laws for the purpose of investigation

6. Entrusting Collected Personal Information

We entrust personal information to a specialized company for providing service.

• - Outsourcing company: 3ANYINC Co., Ltd
• - Things we entrust: Managing the website and its system (hosting / maintenance)

7. Rights of Users and Legal Representatives and the Ways of Exercising the Rights

Users can check and correct their registered personal information whenever they want, and users can request withdrawal.
Users can check or correct their personal information in "Correcting Personal Information" (or "Correcting User Information") after finishing the identification process.
Users can request withdrawal in "Membership Withdrawal" after finishing the identification process. If you contact the manager of personal information with a written form, phone call, or e-mail, we will handle the problem without delay. If you request correction of errors in your personal information, we do not use or provide your information before the correction is made.
Moreover, if the third party is already provided wrong personal information, we will provide the corrected information without delay so that correction is made. We process personal information deleted at the request of the user as specified in "Things We Retain and The Legal Basis of Retaining Payment History", and prevent the information from being viewed or used.
For children who are under 14, their legal representatives have the right for checking, correcting personal information and the right for countermanding information collection and agreement.

8. Matters Concerning the Installation and Operation of an Automatic Personal Information Collecting Device and Refusal

We use "cookies" that store and retrieve your information. "Cookies" are very small text files the server sends to your browser for running the website. Cookies are stored on your computer's hard disk.

We use cookies for the following purpose.

Purpose of Using Cookies
Analysis of access frequency and time when members and non-members visited the website, checking out and tracking users' preferences and interests, target marketing by analyzing the degree of participation in various events and the number of visits, and providing personalized service
You have the option to operate cookies.Therefore, you can allow all cookies by setting options in web browser, check out whenever the cookies are saved, or refuse to save all cookies.
The Way of Rejecting CookiesAs a way to reject cookies, you can allow all cookies, check out whenever the cookies are saved, or refuse to save all cookies by going through the options in web browser.
Example (For Internet Explorer): Tools at the top of the web browser > Internet Options > Personal
Information
If you refuse cookies, there may be difficulties in providing the service.

Method of Selecting CookieSettings
Example (for Internet Explorer): Select “tool” at the top of web browser > Internet option >Personal information. Note that if the user chooses to reject the installation ofcookies, there may be a difficulty in providing services.

9. Service for Filing Complaints Related to Personal Information

In order to protect customers' personal information and deal with complaints related to personal information, we operate a department handling personal information and have a manager of personal information as follows.

If you want to report infringement of personal information, you can contact the institution below.

• - KISA (privacy.kisa.or.kr / Phone Number: 118)
• - Cybercrime Investigation Division of Supreme Prosecutors' Office (www.spo.go.kr / Phone Number: 1301)
• - Cyber Bureau of National Police Agency (police.go.kr / Phone Number: 182)